PRIVACY POLICY

This website is operated by the Four Seasons Cookery Academy. The privacy of our users is extremely important to us and therefore we encourage all our valued users to read this policy carefully because it contains important information regarding ~

•   Who we are
•   How and why we collect, store, use and share personal information
•   Your rights in relation to your personal information
•   How to contact us in the event you have a query or complaint

Who we are
Four Seasons Cookery Academy (‘we’ or ‘us’) collect, use and are responsible for storing certain personal information about you. When we do, we are regulated under the General Data Protection Regulation which applies across the European Union (including the United Kingdom) and we are responsible as a ‘controller’ of that personal information for the purpose of those laws. We have undergone an accredited iHASCO GDPR course to ensure that we understand the fundamentals of GDPR in order to support our valued customers.

Personal information that we collect and use

We collect your name and email address. This is necessary to book you onto sessions and respond to queries via email. This information is kept securely on a password protected computer accessed only by us. It is held for a period of 2 years and then removed on a rolling monthly cycle. Your information is secure with us. Payment details are encrypted.

When we may collect the information

•   When entering competitions/giveaways
•   When requesting information
•   When booking onto sessions
•   When enrolling onto database (with your permission)

Personal information you provide about third parties
If you give us information about another person (ie booking a session on their behalf), you confirm that the other person has consented on your behalf to the processing of their personal data and shall receive any data protection notices on their behalf

How we use your personal information
We collect personal information as mentioned above for the following purposes
• For analytical data to identify need and grow the business
• To offer new products that may be applicable

Who your information may be shared with
• Employees of the Four Seasons Cookery Academy

Marketing
We would like to send you information about our products and services from time to time, alongside any special offers and competitions that we may run.

Children
For safeguarding purposes, we will take reasonable steps to ensure that a user is over the age of 13, failing which parent/carer permission will be necessary.

Please do not hesitate to email us on info@cookeryacademy.co.uk if you have any queries about how your data is used/stored. This privacy policy is available in large print, if required.

This policy was written on 12th January 2021 and will be updated as necessary.

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What are cookies?
Cookies are small pieces of data from a website and stored on a user’s browser. They are typically used to keep track of settings you’ve selected.

Session cookies
These are erased when you close your browser and do not collect information from your computer.

Persistent (or stored) cookies
These are stored on your hard drive until they expire or until you delete them. They are used to collect identifying information about the user, such as web surfing behaviour, or user preferences for a specific site.

Cookies can be removed by deleting through your chosen browser.